Freshflo for Support and sales
Reply faster without sounding rushed.
Say the answer the way you'd explain it on a call. Freshflo writes it in the right tone for each app, and expands your usual links and templates.
“so sorry about that um the refund is on its way it should show up in three to five days let me know if it doesn't”
Sorry about that. The refund is on its way; it should show up in three to five days. Let me know if it doesn't.
“here's my calendar link”
Here's my calendar link: cal.com/your-name
“notes acme wants SSO and invoicing next step send a quote by wednesday”
Notes: Acme wants SSO and invoicing. Next step: send a quote by Wednesday.
Built for how you work
Everything here is free.
The right tone per app
Formal in your help desk, casual in Slack. Set it once per app.
Snippets
Say a short phrase like “my calendar link” and Freshflo types the full text, link or template.
Product names spelled right
Add your product and customer names to the dictionary, and share it with your team.
Call notes
Record any call for a summary, decisions and action items, then ask “what did they want?” later.
Questions
Does it work in our help desk?
Yes. Zendesk, Intercom, Front, HubSpot and Salesforce in the browser, plus Slack, Teams and email.
Can it keep a set reply word for word?
Yes. Put it in a snippet and it's typed exactly as written.